ASTOUNDCOMMERCE.COM ASTOUND HEALTH REPORT 2023 + Healthcare Coverage & Quality Our survey indicates increased stability and quality+Respondents in LATAM and MENA were mostly likely in health insurance for respondents around the world. Health insurance to experience shifts in health coverage over the last 12 Globally, three in four of those surveyed reportedcoverage has stabilized, months: 42 percent in both regions reported a change. that their healthcare coverage had not changed inHowever, these changes were overwhelmingly positive: the last 12 months, an increase of 17 percent versus and the changes in coverage in LATAM, 87 percent reported that they had either 2021. Among those who did experience a change in people are experiencing are gained coverage when they hadn’t previously had it or coverage, a substantial majority (62 percent) reported that their health coverage had improved, and in MENA, that their health insurance had improved.generally for the better72 percent reported that their coverage had improved. Type of Coverage I have health My health insurance My health insurance I no longer have Change in CoverageYESNOUNSURE insurance now and coverage has coverage has health insurance Change previously did not improved weakened GLOBAL22%75%3%GLOBAL 25% 62% 11% 2% NORTH AMERICA16%83%1%NORTH AMERICA 23% 66% 11% 0% EUROPE22%75%3%EUROPE 27% 62% 9% 2% UK15%80%5% UK 17% 63% 17% 3% LATAM42%53%5%LATAM 43% 45% 10% 2% MENA42%52%6% MENA 14% 72% 12% 2% Figure 4: Change in health insurance coverage by r egion. Respondents were Figure 5: Type of change in coverage by region. Respondents who reported asked whether their insurance coverage had changed in the last 12 months.a change were asked how their coverage changed over the last 12 months. 10 11

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