HEALTHCARE CONSUMER DEMOGRAPHIC COMPOSITION Male 49.9% Female 48.9% Non-binary/gender 0.6% non-conforming/other * Transgender Male * 0.4% Transgender Female * 0.2% Figure 1. Gender Identification. Specific demographic stats for transgender female, transgender male, and non-binary respondents are not shown in the segmented analyses as they are not statistically visible (each representing less than 1 percent of the study population). Currently, 78 percent of global patients report having health insurance and 30 have experienced a change in their healthcare coverage in the last 12 months. Changes in coverage are reflected in the following graph (see Figure 2): Health insurance 56% coverage has improved Currently have health insurance, whereas 33% previously did not HEALTHCARE Health insurance 8% coverage has weakened No longer have health 3% CONSUMER insurance Figure 2. Change in Patients’ Health Insurance Coverage. Patients were asked to state (a) whether their insurance coverage changed compared to 2020 and (b) if so, how their PROFILE current coverage compares to their coverage from 12 months prior. 8 9

Astound Commerce HLS Report - Page 5 Astound Commerce HLS Report Page 4 Page 6